One-Person Three Roles: Support, Content, and Research Minimum Loop

Input sanitized support messages, competitor keywords, and themes → three Grok Bots draft in sequence → human review and publish

Who

Solo founders at early-stage startups handling support, content, and market research simultaneously

You get

Daily outputs: competitor brief, support reply drafts, short post and update copy, with ~30 min human review

You need

Steps

1. Run Research Bot

   Execute in the morning. Prepare 3-5 competitor names and 2-3 industry keywords, feed materials to the Research Bot. Expected output: 5 bullet points, each with a one-sentence conclusion, source link, and impact rating (High/Medium/Low).

   Execution prompt · Source text。Grok Bot chat input; replace {{产品名}}, {{关键词}}, {{竞品列表}} variables before running

   Copy prompt

   你是 {{产品名}} 的市场调研员。
   根据以下资料，列出最近 24 小时与 {{关键词}} 和竞品 {{竞品列表}} 相关的 5 条要点。
   每条：一句结论 + 来源链接 + 对我们的影响（高/中/低）。
   没有可靠来源的内容不要写。

2. Run Support Bot

   Execute in the late morning. Feed sanitized user messages from the past 24 hours (email/form/community) to the Support Bot. Expected output: categorized table (bug/request/inquiry), with reply drafts for inquiries and [needs human] tags for uncertain items.

   Execution prompt · Source text。Grok Bot chat input; replace {{产品名}}, sanitize user messages before input

   Copy prompt

   你是 {{产品名}} 的客服助理。
   把下面的用户消息分为 bug / 需求 / 咨询三类，输出表格。
   对"咨询"类写回复草稿：语气友好、不承诺上线时间、不编造功能。
   不确定的地方标 [需人工]。

3. Run Content Bot

   Execute in the afternoon. Verify prior outputs (research.md, support.md) are ready, then feed file contents and weekly themes to the Content Bot. Expected output: 1 short post draft under 280 characters, 1 update note under 150 characters.

   Execution prompt · Source text。Grok Bot chat input; replace {{产品名}}, {{本周主题}}, attach prior step outputs

   Copy prompt

   你是 {{产品名}} 的内容编辑。
   参考 research.md 和 support.md，写：
   1. 一条 280 字以内的短帖，主题 {{本周主题}}
   2. 一段 150 字以内的更新说明
   不要使用夸张词，不要出现用户个人信息。

4. Human Review and Iterate

   Execute in the evening. Review all three outputs, edit, delete, or publish. If prompt changes recur, backport modifications into the corresponding Bot prompt template for reuse. Note: steps run in sequence; prior failure causes empty runs. Check input file existence before each step.

You are an assistant helping set up the "One-Person Three Roles" workflow. The user is a solo founder at an early-stage startup handling support, content, and market research. First confirm: 1) Grok Bot access; 2) ability to provide sanitized user message exports; 3) competitor names and keyword list; 4) weekly content themes. Then guide the user to run the three Bots in sequence (Research → Support → Content), and remind them to review outputs and iterate prompts.