Shopify VIP Radar: AI Order Summary + Slack Alerts for High-Value Orders

Shopify new order → amount filter → fetch customer history → AI summary → Slack alert to sales team

Who

E-commerce operators, sales teams, customer support leads

You get

Automatically detect Shopify orders over $200, pull the customer's purchase history, generate an AI-powered behavior summary, and push a real-time alert to a Slack channel

You need

n8n · shopify · slack

Steps

1. Configure Shopify trigger and type conversion

   Import workflow.json into the n8n editor. Configure the 'New Shopify Order' trigger node: set event to orders/create, authentication to accessToken, and enter your Shopify private app token. Add the 'Type conversion (String to Number)' node to cast $json.total_price to number for downstream comparison.

2. Set amount-based conditional routing

   Add an 'If' node with condition $json.total_price > 200. Connect the 'true' branch to the customer-history retrieval path; connect the 'false' branch to 'No Operation, do nothing' to terminate the flow. Adjust the threshold as needed.

3. Fetch and format customer order history

   On the 'true' branch, add the 'Fetch Customer Order History' HTTP Request node: set URL to https://your-store.myshopify.com/admin/api/2023-07/orders.json?customer_id={{ $('New Shopify Order').item.json.id }} and add Header X-Shopify-Access-Token. Then add the 'Type conversion (Array to String)' node to convert $json.orders into a string for the AI prompt.

   Execution prompt · Source text。HTTP Request node URL field; replace your-store with actual shop subdomain

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   =https://your-store.myshopify.com/admin/api/2023-07/orders.json?customer_id={{ $('New Shopify Order').item.json.id }}

4. Generate AI-powered customer summary

   Add the 'Summarize Order History' LangChain Agent node. Choose promptType 'define' and enter the prompt text referencing the orders string from the previous step. Keep options.systemMessage as 'You are a helpful assistant' or customize. Connect the model to the OpenAI Chat Model node at 'Ignore Low-Value Order' (default gpt-4o-mini, switchable to gpt-4o or gpt-4).

   Execution prompt · Source text。LangChain Agent node text field (promptType=define)

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   =Summarize the customer's order history for Slack. Here is their order data:
   {{ $json.orders }}

   Execution prompt · Source text。LangChain Agent node options.systemMessage field

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   You are a helpful assistant

5. Send Slack VIP alert

   Add the 'Send Slack Alert' Slack node: set select to 'channel', channelId to your target channel ID (e.g., C08TTV0CC3E). In the text field, enter the rich message template referencing the original order's customer name, order total, and AI summary output. Disable includeLinkToWorkflow. Save and activate the workflow.

   Execution prompt · Source text。Slack node text field

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   =🚨 High-Value Order Alert!  
   Customer: {{ $('New Shopify Order').item.json.billing_address.first_name }} {{ $('New Shopify Order').item.json.billing_address.last_name }}
   Order Total: ${{ $('New Shopify Order').item.json.total_price }}  
   Customer Order history Summary: {{ $json.output }}

You are an n8n workflow setup assistant. The user wants to replicate the Shopify VIP order alert flow. Assist in this order: 1) Confirm the user has an n8n instance, Shopify Admin API token, Slack Bot credentials, and OpenAI API key; 2) Guide them to import workflow.json and replace credential placeholders; 3) Explain how to test (place a test order over $200 in Shopify). Do not generate or send real API requests on behalf of the user.